Contact Ebikeist

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Let’s Talk E-Bikes

Expert Advice Without the Pressure of a Showroom Visit

At Ebikeist, we believe the best buying experiences start with a conversation- not a hard sell. We’re here to help you choose the right electric bike for your lifestyle and adventures. Whether you're considering your first e-bike or upgrading to something truly special, our team offers honest, expert advice tailored to your needs.

Call Us

Prefer to chat?

Call us on 01453 834300

Email Us

For enquiries, send us an email at hello@ebikeist.com.

Visit Us

We offer visits by appointment only at our Devon location in Kingsbrdge.

Test Rides & Appointments

We've moved away from drop-in visits to focus on giving you our undivided attention. We offer personalised telephone consultations so we can offer the right advice to get you riding your dream ebike. Your appointment is a chance to:

Your appointment is a chance to:

  • Talk through your riding goals and preferences
  • Understand which models and configurations suit you best
  • Learn about accessories, servicing, delivery options, and finance
  • Get expert answers from people who actually ride the bikes

How it Works

  1. Book a Free Call: Use the form or booking calendar below to choose a time that suits you for a phone or video consultation.
  2. We’ll Call You: One of our experienced team members will ring you at your chosen time.
  3. Get a Personalised Plan: We’ll recommend the perfect setup for your adventures, with no pressure to buy.

Test Ride Options

Should you wish to testride, we offer two convenient ways to try our bikes:

  • At-home test rides are available if you live within the BA, BS, GL, SN, and NP postcode areas. We can bring the e-bikes to you so you can experience them in your own environment. Spaces for this service are limited. The cost is £49, which will be fully refunded against the purchase of a bike.
  • Meet us on a ride: Why not join us on one of our e-bike meet-ups? We will provide a test bike for you to ride for £49, which can be refunded against the purchase of a bike. We're out riding most weeks so get in touch if you'd like to meet us.

Servicing

We're committed to keeping your e-bike in perfect running order, and we offer two convenient ways to get your bike serviced by our expert mechanics.

Kingsbridge Workshop Servicing

Our workshop location and details are being set up and maintenance bookings are paused for now. We still provide pre‑delivery bike setup, product support by phone and email, and we’ll help with manufacturer warranty needs. For any queries, just get in touch.

Mobile Servicing (Bristol & Gloucestershire Area)

For customers in the Bristol and Gloucestershire area, our mobile servicing solution brings the workshop to you. Our experienced mechanics will carry out a comprehensive service on-site at your home or office, saving you time and hassle.

  • The cost for a mobile service is £145, plus a mileage charge of £1 per mile based on the distance from central Bristol. For example, a service in Nailsworth would cost £145 for the service plus a £30 mileage fee (30 miles x £1).
  • If we are unable to complete the service on the same day, we will take your bike to our workshop and return it to you once the work is done. We will also provide a courtesy bike at no additional charge to keep you on the move.

    To arrange a service or test ride, please call us.

    • Why We Do It This Way

    We’re not a traditional bike shop. We’re a community of adventurers who ride what we sell, film our journeys, and support our customers with real-life knowledge and experience.

    By focusing on remote advice and expert delivery, we can serve more people across the UK while keeping our service truly personal.