Factory Order - Riese & Müller UBN Five Commute

The UBN Five Commute is a lightweight e-bike designed for fast, comfortable urban riding. The Fazua Ride 60 system provides quiet, natural assistance with a 430 Wh removable battery for practical charging.

The Commute edition adds a drop bar, GRX drivetrain and a 60 mm suspension fork, making it ready for rough city streets. Full mudguards, a rear rack, integrated lighting and smart phone connectivity complete the package.

Why UBN Five Commute?

• Lightweight urban bike with Fazua Ride 60 assistance

• 430 Wh removable battery for easy charging

• Drop bar, GRX gearing and 60 mm suspension fork

• Integrated LED hub display with SP Connect and USB-C

• Full mudguards, rack and powerful lights

• RX Connect security and ride logging

For riders who want speed, style and practicality in the city, the UBN Five Commute is hard to beat.

Place Your Order: First, select your desired model, size, and colour as the base bike variant. Then, simply add additional options and accessories you'd like from the image of the bike below. Then checkout. You'll be asked to pay a 2% deposit.

• Order confirmation: We'll be in contact within 1 working day (Tuesday to Friday) after your order to finalise any details before your order is sent to the factory.
• Lead Time & Updates: Lead times vary, but are typically 2-3 weeks. We'll confirm the estimated delivery for your chosen model before placing the factory order and then keep you updated.
• Delivery: Once your bike arrives at our workshop, it undergoes a thorough quality check and build before we arrange free delivery or collection from our Kingsbridge showroom.

• Deposit amount: 2% of your order value, taken at checkout.
  
• Refundable until confirmation: Your deposit is fully refundable up to the moment you confirm the final specification with us.
  
• Balance: The remaining balance is due prior to the delivery of your bike.
  
• Our review call/email: We’ll contact you within one working day (Tue–Fri) to check sizing, drivetrain choice (Touring/Vario/Rohloff), battery setup (single/dual), cockpit (Kiox/Nyon), ABS, racks/tyres, and any accessories.
  
• Lead time: We’ll share an estimated delivery window and flag any options that may extend it.
  
• Changes before confirmation: You can change or cancel your build; your deposit is refunded if you decide not to proceed.
  

After confirmation: We place the order with the factory and keep you updated through to assembly/PDI and delivery or collection. If circumstances change materially (e.g., a factory constraint on your agreed spec), we’ll discuss alternatives with you, including the option to cancel.

We'll be in contact within one working day (Tuesday to Friday) after your order to finalise any details before it is sent to the factory.

For a factory-built bike, the right drivetrain, battery configuration, cockpit, and accessories depend on your height, terrain, load, and maintenance preferences. A quick checkout can’t capture those trade‑offs.

The small, refundable 2% deposit simply holds your place while we do a one‑to‑one review with you. We make sure the spec fits your riding, flag any options that affect lead time or price, and confirm an ETA. You’re in control -we won’t place the order until you give the final go‑ahead.