Legal notice

Updated 20 May 2026

Registered office and principal place of business

3, The Piggery, Little Dartmouth, Dartmouth, Devon, TQ6 0JP, United Kingdom

Contact

Email: hello@ebikeist.com
Phone: 03330 151 979

For transactional matters (returns, refunds, finance applications), please use accounts@ebikeist.com.

Data protection

Ignition Limited is registered with the Information Commissioner's Office (ICO) as a data controller. Registration number: ZC088440.

For details of how we collect, use, store and share your personal data, please see our Privacy Policy.

If you believe we have not handled your personal data in accordance with the law, you have the right to lodge a complaint with the ICO at ico.org.uk/make-a-complaint or by phone on 0303 123 1113.

Financial services

Ignition Limited trading as ebikeist is a credit broker and is not a lender. We offer credit products from Novuna Consumer Finance. Credit is subject to status and affordability. Terms and Conditions apply. Unregulated credit agreements are not regulated by the Financial Conduct Authority. As these agreements are unregulated, you will not have the benefit of the protections and remedies available under the Financial Services and Markets Act 2000 or the Consumer Credit Act 1974, nor will you have access to the Financial Ombudsman Service if you have a complaint.

Operator

This website (ebikeist.com) is operated by Ignition Limited trading as ebikeist.